Old SCL Detailing values your time and ours. This Cancellation Policy explains how cancellations and rescheduling are handled to ensure fair use of our time and availability.
Appointment Cancellations
If you need to cancel or reschedule your appointment, we ask that you notify us as early as possible. Providing advance notice allows us to adjust our schedule and offer the slot to other customers.
Late Cancellations
Cancellations made at short notice may result in a cancellation fee or loss of any deposit paid. Short-notice cancellations impact our ability to rebook the time and cover operational costs.
No-Shows
Failure to attend a scheduled appointment without any prior notice may result in a charge or refusal of future bookings. Repeated no-shows may require full prepayment for future services.
Weather-Related Cancellations
For mobile detailing services, bookings may be rescheduled due to unsuitable weather conditions. In such cases, we will contact you to arrange an alternative date and time.
Changes by Old SCL Detailing
In rare cases, we may need to cancel or reschedule an appointment due to unforeseen circumstances. If this happens, we will inform you as soon as possible and offer a suitable alternative.
Deposits and Refunds
Any deposits paid are generally non-refundable for late cancellations or no-shows. Refunds or credits may be offered at our discretion for cancellations made with sufficient notice.
Contact for Cancellations
To cancel or reschedule an appointment, please contact us directly using the details below:
Old SCL Detailing
Email: oldscldetailing1@gmail.com
Phone: +61 485 502 817